All Frequently Asked Questions
One place for every question we answer at the bottom of our pages — Services, General Ads FAQs, Contact, and Quick FAQs. Use the search box, jump by category, or expand/collapse all.
Services FAQs
How quickly can we launch after onboarding?
Most accounts launch within 5–7 business days after strategy alignment and asset handoff.
Do you handle both creative and media buying?
Yes — end-to-end management: creative production, copywriting, campaign builds, testing, and optimization.
What’s the minimum ad spend you recommend?
Typically $3k–$5k/month to generate statistically valid results.
Do you work with e-commerce only?
E-commerce is our specialty, but we also support info products and lead-gen clients with proven offers.
How do you report performance?
Live dashboard + weekly reports with clear KPIs: spend, ROAS, CPA, revenue growth, and test insights.
What happens if ads get rejected?
We follow Meta policies, appeal rejections if needed, and produce policy-safe variants quickly.
General Ads FAQs
How soon will I see results from Facebook Ads?
Initial signals appear in days; meaningful learning typically takes 2–4 weeks. Scaling new markets may need 6–12 weeks.
What is the minimum budget I should start with?
Most businesses start with $1k–$3k/month to allow proper A/B testing and data collection.
How long does Meta take to approve ads?
Usually within 24 hours, but some reviews take longer. Live ads can be re-reviewed if flagged.
Do you require long-term contracts?
No. We work month-to-month and focus on results, not lock-ins.
Which KPIs do you track and how do you report?
We track ROAS, CPA, CTR, Conversion Rate, and MER with weekly/monthly reports and dashboards.
What access do you need from me to get started?
Access to Business Manager (Ad Account, Page, IG, Pixel/CAPI). Store access (e.g., Shopify) for tracking/reporting if needed.
Who creates the ad creatives?
Creative Lab handles hooks, visuals, and copy. You can provide assets; we ensure Meta policy compliance.
Do you guarantee specific results?
No ethical guarantees. We guarantee proven process, rapid testing, transparency, and actionable reporting.
Who owns the ad account, data, and creatives?
You do. Accounts, pixels, audiences, and creatives remain under your ownership. We use agency access only.
Which industries and what’s the onboarding process?
We’ve worked with e-commerce, SaaS, education, and local services. Onboarding: audit, tracking setup, messaging workshop, creative plan, and launch calendar.
Contact FAQs
How fast do you respond?
Typically within 24 hours (Mon–Fri). Urgent queries: WhatsApp for fastest response.
Best way to reach you—form, email, or WhatsApp?
New projects: use the contact form. Quick questions: WhatsApp. Attachments: hello@regalhorizon.com.
Can I book a call directly?
Yes—use “Book a Free Strategy Call”. If no suitable time, message us with your time zone/availability.
Which time zones do you support?
Remote-first (Pakistan), registered in USA. We schedule across PST, EST, GMT, and GST.
What are your support hours?
Mon–Fri, 9:00–18:00 (local). Weekend launch support by arrangement.
What happens after I submit the form?
You’ll get confirmation; we review and reply with next steps—usually a discovery call link and clarifying questions.
What file types and size can I attach?
Share PDF/PNG/JPG/WEBP up to 10MB per file. Larger briefs via Drive/Dropbox link.
Do you work on retainers or project-based?
Both. Most start month-to-month. We also do scoped audits, creative sprints, and launch projects.
Is my data private?
Yes. We use your details only to respond/onboard. See our Privacy Policy.
How soon can we start after the first call?
Typically within 1–2 weeks depending on scope. Audits/urgent launches can start sooner.
Quick FAQs
How fast can we get started?
Most launches in 5–7 business days after strategy alignment and asset access (brand kit, product links, pixel).
Minimum ad spend to start?
We suggest $3k–$5k/month for statistically valid tests. Lower budgets learn slower.
Do you create creatives and copy?
Yes—hooks, UGC concepts, carousels, static sets, and performance copy tailored to your ICP.
How do you report results?
Live dashboard + weekly reports covering spend, ROAS/MER, CPA, top creatives, and next steps.
Can you integrate with our team/tools?
Absolutely—Shopify, GA4, Klaviyo, etc., collaborating with in-house teams or partners.